Project Recover and unBuild
How can the UK use companies, like Kyocera, who make their products in Japan, to upskill the recycling industry.
Brief: Kyocera machines are already designed for a Japanese repair and recycling system that is far more advanced than the UK. How can we design a value chain that realises more value from the machines and up skill other sectors in the process.
Process: We designed a course of research to first redefine the problem, engage all of the stakeholders including dealers, call centre and recyclers and more. We then took that research and structured a stakeholder workshop, where we presented the value of the parts potential process and facilitated collaboration and more insights. We then created a number of recommendations and report.
Outcome: Kyocera implemented some of the findings, creating savings more than the value of the original project before it was finished. The results the project are confidential, but we have concepts for exciting new services that we believe will benefit everyone in the value chain and potentially up skill other sectors and companies.Project led by Rob Maslin in collaboration with Mark Shayler.
Client: Kyocera Document Solutions UK